AI enquiry handling
Respond to common customer questions using clinic-approved information about services, pricing, opening hours and policies.
TK Convert is an AI-assisted customer messaging platform designed to help clinics respond to enquiries, provide approved business information, manage appointment requests and hand conversations over to staff when needed.
Contact TK ConvertTK Convert is being developed for UK clinics that want to respond to customers quickly without losing human oversight.
Respond to common customer questions using clinic-approved information about services, pricing, opening hours and policies.
Help customers discover available appointment times and progress enquiries towards bookings.
Clinic staff can take over conversations when human assistance is required and return the conversation to AI afterwards.
A customer contacts the clinic through a supported messaging channel.
The assistant answers appropriate questions using configured clinic information and can help with booking requests.
Clinic staff can review conversations and take over whenever human intervention is appropriate.
TK Convert is designed for administrative customer communication. It is not intended to diagnose medical conditions, determine treatment suitability or replace qualified clinical professionals.
TK Convert is currently under development in the United Kingdom.